• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Elite X2 G4

Hey, I recently purchased an Elite X2 G4 2-1 device to help me work from home.    I need to download the Zoom VDI plugin in order for me to be able to use Zoom at home via VDI for work.    Unfortunately, when I try to install the msi. file I get an error message saying this isn't a valid installation package.   However, I have previously installed this exact plugin on my previous laptop.   Any ideas ? 

1 REPLY 1
HP Recommended

@Kev801 

Sorry, be we have no way to debug Zoom issues.  You have to contact the Zoom website and check with their support to find out how to fix this.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.