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‎11-16-2014 11:20 AM

HP Recommended

Finding live chat, or even service support telephone numbers on this website is TERRIBLE!  Unbelievable how bad this is!!!!!!!!!!!!!!!!!!!!!!!!!!

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2014 12:00 PM

HP Recommended

Here is the direct link for Chat Support

https://h22207.www2.hp.com/us-en/contact-hp/product/HP+ENVY+dv7t-7300+CTO+Select+Edition+Notebook+PC...

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee

View solution in original post

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7 REPLIES 7

‎11-16-2014 11:22 AM

HP Recommended

Click on the below shown link and get started

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

Regards,

K N R K

I work on behalf of HP

I am an HP Employee
Was this reply helpful? Yes No

‎11-16-2014 11:26 AM

HP Recommended

Sends me through the same loop ending at the discussion forums!  I just need to online chat with a tech service support!  This is so frustrating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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‎11-16-2014 11:29 AM

HP Recommended

Please reply to this Post with full Model and Product Number of your Notebook and the full version of the Operating

System you are using (For Example: Windows 7/8/8.1 and 32/64 Bit Operating System). Also please let us know from which country did you purchase this HP Product and are you trying to contact from the same country ?

 

Please Click Here  to get help finding Product and Model Number information

 

Please revert for immediate assistance

 

Regards,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
Was this reply helpful? Yes No

‎11-16-2014 11:35 AM - last edited on ‎11-17-2014 03:22 PM by Retired

HP Recommended

HP Envy dv7t-7300 Select Edition Notebook PC

Product Number: D4J16AV

Serial Number: [Personal Information Removed]

Windows 8.1

 

Issue discussed with tech support yesterday (when i could get through) was keyboard and touchpad working intermittently and getting worse.  Received instructions on how to re-load drivers and this did not help.  Was told I would be given instructions on how to send in for support if problem continued. 

 

Case ID: [Personal Information Removed]

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‎11-16-2014 11:46 AM

HP Recommended

purchased in US, want service in US, laptop came with 2 year warranty

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‎11-16-2014 12:00 PM

HP Recommended

Here is the direct link for Chat Support

https://h22207.www2.hp.com/us-en/contact-hp/product/HP+ENVY+dv7t-7300+CTO+Select+Edition+Notebook+PC...

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

**Click the KUDOS star on left to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

K N R K

Although I am an HP employee, I am speaking for myself and not for HP

I am an HP Employee
Was this reply helpful? Yes No

‎05-27-2016 03:27 PM

HP Recommended

the link provided is no longer available.   what is the link to LIVE Chat?

Was this reply helpful? Yes No
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