My HP account creation is incomplete, I didnt got any email response from HP to complete the process

[Abdul428]

HP account creation is incomplete, I did'nt received any email communication feedback from HP with the ID.no email in the spam folder as well.

when trying to create again it says already registered. Kindly help

[Kuroi_Kenshi]

Hi @Abdul428,.

Thank you for the response.

I understand you’re unable to complete your HP account setup because you didn’t receive the verification email, and the system now says the account is already registered. Let’s go through a few steps to check what could be causing this.

Check all folders and search your inbox
– Look in Spam, Promotions, Updates, and Junk folders.
– Search your inbox for keywords like “HP,” “Hewlett,” or “verification.”

Resend the verification email
– Go to account.hp.com and click Sign in.
– Enter your email → when it says “account not verified,” choose Resend email.
– Wait 5–10 minutes and check all folders again.

Try signing in directly
– On the login page, use Forgot password with the same email.
– If the reset email arrives, the account is active, and you can set a new password.

Check for typos in your email
– If you accidentally created the account with a misspelled email, the verification email would never arrive.
– Try creating a new account using a different email to test.

Clear browser data or use another browser
– Cache issues can block the verification screen.
– Try Chrome, Edge, Firefox, or private/incognito mode.

Wait 30–60 minutes and retry
– Sometimes HP’s verification email queue is delayed.
– Trying again later often triggers the missing email.

I hope this helps.

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Best regards,

[Abdul428]

In my profile the email is verified. But couldnt login to create a case with HP. every time when I clisck on the create case - it went to the page https://mycrm.support.hp.com/en-US/signup/"
says the registration is not complete. I dnt know what is missing, my email and phone number is also veirfied.
Please suggest

[Kuroi_Kenshi]

Hi @Abdul428,

Welcome to the HP Support Community! 

We're here to help you tackle that malfunction! Don't worry, we've got your back! 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,