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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: Need 3D driver.
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08-29-2017 10:26 AM
Accepted Solutions
08-31-2017 11:07 AM
Hi @REO51ST
Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe
Download and install the x64 version of 7-Zip on the link below.
When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.
Cut this newly extracted folder and paste it on your Desktop so it's easy to find.
When done, hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.
In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.
In the next window, click the 'Have Disk' button and then browse to the extracted sp81142 folder you pasted on your Desktop.
Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.
Click on 'Ok' and then click 'Next' and wait for the driver to install.
When done, click 'Close' and then click 'Yes' to restart the notebook.
All the best,
David
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-29-2017 11:39 AM - edited 08-29-2017 11:39 AM
HP 3D Drive Guard:
http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71714.exe
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08-29-2017 03:08 PM - edited 08-31-2017 01:55 PM
Latest one I have found is this. Maybe @DavidPK has another:
http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe
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08-29-2017 03:17 PM
The tip posted here by DavidPK may be needed:
https://h30434.www3.hp.com/t5/Commercial-PC-Software/Accelerometerdll/m-p/6292712#M2171
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08-29-2017 03:19 PM
Hi:
sp71714 is the only W10 driver for that 3D driveguard hardware version, and it doesn't work, except with the first (maybe also the 2nd) edition of W10.
The above driver absolutely does not work with the latest Creator's Edition.
Anyone with the 2nd version 3D driveguard hardware (6000) gets that error.
No fix as of yet, but the bug was reported to Microsoft a while back.
You can also see that the latest hardware version (6007) is having major issues with the latest version of W10, and there were some fixes that used to work, that no longer work.
DavidPK is the only one who has posted a fix that works currently for the 6007 version of the 3D driveguard.
Hopefully Microsoft will release a fix to allow the driver to work again.
08-31-2017 11:07 AM
Hi @REO51ST
Download the version of HP 3D DriveGuard on the following link and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81142.exe
Download and install the x64 version of 7-Zip on the link below.
When you've installed 7-Zip, open your Downloads folder, right click on the sp81142 package, select 7-Zip, select extract files and then click Ok.
Cut this newly extracted folder and paste it on your Desktop so it's easy to find.
When done, hold down the Windows key and press R
Into the Run window, type devmgmt.msc and hit enter.
In Device Manager, expand System devices, right click the HP Mobile Data Protection Sensor entry and select 'Update Driver Software'.
In the following window, select 'Browser my computer for driver software' and then select 'Let me pick from a list of device drivers on my computer'.
In the next window, click the 'Have Disk' button and then browse to the extracted sp81142 folder you pasted on your Desktop.
Browse into the sub-folder InstallFiles, open the folder Win10, left click on the file accelerometer to highlight it and then click Open.
Click on 'Ok' and then click 'Next' and wait for the driver to install.
When done, click 'Close' and then click 'Yes' to restart the notebook.
All the best,
David
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-31-2017 11:17 AM
That is amazing!
How does that driver work on the HPQ6000 ID when the only hardware that driver supports is for the 6007 device?
[Manufacturer]
%Mfg%=HP,ntx86,ntamd64
[HP.ntx86]
%DeviceDesc% = HPAccelerometerDriverInstall.ntx86, ACPI\HPQ6007
[HP.ntamd64]
%DeviceDesc% = HPAccelerometerDriverInstall.ntamd64, ACPI\HPQ6007
08-31-2017 12:49 PM