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‎07-08-2025 10:54 AM

HP Recommended
Product: OMEN 16 inch Gaming Laptop PC 16-ap0000 (BL6K3AV)
Operating System: Microsoft Windows 11

Hello I recently bought a new OMEN 2025 model, I used it for few days now and, for now, I only had a single problem with the Discord app. Everytime I open it, after a few seconds, the computer stop working (I can hear people talking on discord), the screen becomes all black , I can only see the part of the screen not covered by the Discord window.

It seems completely blocked and it forces me to shut it down with the button and restart it.

 

It is the only problem I faced, should I worry about something related to hardware/software bugs?

All the newest drives are installed and Windows is updated.

Also the BIOS is updated. 

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