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HP Recommended
Omen gaming pc

I want to buy the gaming pc. I ordered thrice and all my card was declined.  I talked to the bank they have allowed the transaction from there side. But hp is showing me the order is cancelled. I keep on calling the customer care they didnt reply the reason. I have been doing this from 19th october. They have not resolved this issue. I keep on asking for the refund when my order is cancelled. HP said talk to your bank, when i ask my bank they say they allowed the transaction. Nobody is replying. I am in deep state of depression. 6000$ has been deducted from my three banks. All of them showing status is pending. It is showing thus status since 19 october. Today it's october 27. It was my big mistake to trust this website.

1 REPLY 1
HP Recommended

@Kum00786

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today.  

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that 
here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.