Obtaining a product serial number- lost laptop

[JMG_MKE]

This laptop was recently stolen, and we no longer have the shipping box that had the serial number on it. Additionally, the product may not have been registered- cannot be sure of this. I'm looking to see if there is a way HP can look up the serial number as the product was purchased directly from HP, and included the Care Pack. Any assistance would be appreciated.

[Dragon-Fur · Accepted solution]

@JMG_MKE 

I have asked for help - should there be a response from HP, you will hear back here before anyone contacts you using other methods.

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[kevin-t]

@JMG_MKE

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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