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‎03-29-2020 11:18 AM - edited ‎03-29-2020 11:24 AM

HP Recommended
Product: Omen 15-DC1036NS
Operating System: Microsoft Windows 10 (64-bit)

Hi friends,

I have TWO HP Omen 15 2019 laptops both of which encounter the following error when i sign in.

Mazenkh_0-1585502234087.png

I am unable to make game profiles due to this, it doesn't detect any games (since the last update of the omen command center)

This error box appears as soon as I sign in with my hp account.

This software is generally very buggy and unstable.

Anybody knows a solution for this?

I'm on latest available Windows 10 64 bit update 1909.

I tried uninstalling, reinstalling, using a different account but no luck, also as I mentioned it happened on two different laptops so it must be a bug in the command center.

2 REPLIES 2

‎03-29-2020 03:09 PM

HP Recommended
@Mazenkh wrote:

... I tried uninstalling, reinstalling, using a different account but no luck, also as I mentioned it happened on two different laptops so it must be a bug in the command center.

@Mazenkh 

 

Please use Windows Store to

 

(a) Search for Omen Command Center

(b) Install it to your machine  (click Get or Launch)

 

Regards.

BH
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‎03-30-2020 11:46 AM

HP Recommended

Yeah that is how  I install it...

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