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HP Recommended
OMEN HP 15-dc1014nw
Microsoft Windows 10 (64-bit)

in my laptop (HP omen 15) omen button don't open Omen Command Center. Someone can help me?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ATUMOWY

 

To resolve this issue, refer to the following link to download and install the HP System Event Utility from the Microsoft Store - 

www.microsoft.com/store/apps/9p4w8rfn9m2t

 

Let me know how that goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@ATUMOWY,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the Omen key on the keyboard is not opening the command center.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you able to open the Omen command center from directly?

 

Meanwhile, I recommend you download and install HP system utility from the below link and check whether the issue is resolved.

 

http://ftp.hp.com/pub/softpaq/sp81001-81500/sp81404.exe

 

If you continue facing the issue, then uninstall Omen command center and then download and install it from Microsoft store.

 

Download link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5#activetab=pivot:overviewtab

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

I can open directly but can't open using button 😕

HP Recommended

@ATUMOWY

 

To resolve this issue, refer to the following link to download and install the HP System Event Utility from the Microsoft Store - 

www.microsoft.com/store/apps/9p4w8rfn9m2t

 

Let me know how that goes.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

HP Recommended

Thank you very much! Now its working

HP Recommended

Hi @ATUMOWY

 

That's great! Happy to hear that. If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.