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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Password recovery

Create an account on the HP Community to personalize your profile and ask a question
10-26-2013 01:11 PM
10-29-2013 03:02 PM
Hi Lilyvera,
I understand you are having an issue trying to reset your password.
What are the 4 options it gives you?
I would be happy to help but I do need your current Operating system and your Model of computer.
Please let me know.
Thanks
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
11-13-2013 01:47 AM
This tutorial may help you to reset the password on Windows 7:
http://www.password-buster.com/resource/reset-hp-laptop-password.html
12-04-2013 11:42 AM
Hello ginotess
I am sorry to hear you are having issue with your Windows Password. I am providing you a link to another thread here where the issue of password recovery has been addressed and the various scenarios have been offered.
I hope this answers your question. Thank you for posting your issue on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
01-04-2014 03:28 PM
05-04-2014 02:22 PM