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HP Recommended
Pls I have d same problem u sloved for some1,I forgot my laptop password,I also followed your instruction by loging out completely and den once press the power button,I press F11 until it startd loading bt after dat instead of showing me recovery ,it shows choose your keyboard language,I choosed us and it brought out four options and I got confuse.pls help out
HP Recommended

Hi Lilyvera,

 

I understand you are having an issue trying to reset your password.

What are the 4 options it gives you?

 

I would be happy to help but I do need your current Operating system and your Model of computer.

 

Please let me know.

 

Thanks

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
HP Recommended

This tutorial may help you to reset the password on Windows 7:

 

http://www.password-buster.com/resource/reset-hp-laptop-password.html

 

HP Recommended
I can't remember my password and I didn't make a recovery disk how can I unlock it or change pssword
HP Recommended

Hello ginotess

 

I am sorry to hear you are having issue with your Windows Password. I am providing you a link to another thread here where the issue of password recovery has been addressed and the various scenarios have been offered.

 

I hope this answers your question. Thank you for posting your issue on the HP Forums. Have a great day!



Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!

Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.


Dunidar
I work on behalf of HP


Find out a bit more about me by checking out my profile!

"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
HP Recommended
I have a hp touchsmart pc laptop I am also having password recovery issues I pressed f11 and esc and It gave me an option of picking my country then picking my admin password it didn't work what can I do to reset it this so frustrating
HP Recommended

Lazesoft Recover My Password Home Edition try this for recover your password.  it will recover your password in few minute.

HP Recommended
My son has a Hp notebook mini ..model xb955u that he got from homeschooling 4 years ago.He had graduated from school but the computer still has a lock on it .not allowing him to access the web without the password.Is there a way tounlock it
HP Recommended

Popz.

 

BIOS password???

 

Power-on password???

 

Windows login password???

 

REO

HP Recommended
My brother changed my password and he has forgoten the password. How can you help me..please
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