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HP Recommended
HP Notebook - 15-da0503sa
Microsoft Windows 10 (64-bit)

The Shop for Supplies program (hpqDTSS.exe) is not working how do I uninstall it?

 

1 REPLY 1
HP Recommended

hpqDTSS is a component process belonging to HP Digital Sending Software (DSS) or related HP printer imaging utilities. To safely and completely remove it from your Windows system, you need to uninstall the parent HP software suite and clean up residual tasks.  I have no idea what the parent app is.  

 

copy and paste the following into the administrator command prompt

wmic process where name="hpqdtss.exe" get name, parentprocessid, executablepath

--or if the above does not work user powershell--

Get-CimInstance Win32_Process -Filter "Name = 'hpqdtss.exe'" | Select-Object Name, ParentProcessId, Path

 

I assume it is an annoying popup.  Bring up the windows task manager and look in startup apps for an app with that name.  Disable it.

 

The new HP App (from windows store) can provide buying information without using a popup


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