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Message 1 of 3
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Solved!

Statement: HP laptops built and quality

HP Recommended
Hp15G-DR0006TX

My opinion is, do not buy any laptops from HP. They charge extensively, quality is not good.Its been just 2 years,today also struggling each time I turn on my laptop. My thinking is will it turn on or got o logo loop again. I paid 54000 rupees NOt even one penny is worth it. .If I call and ask for help from HP technical Support .so they WILL not help us. They always cut me, They say that my warranty is expired ,I need to take my laptop to the nearest service center.which is 50 km from my home.I am from a middle-class family, and I don't have a vehicle to travel. I am a student, I got to the college by bus. In this COVID-19 times, there is no public transport available. There is fear that the virus will come to us. At this time they are telling me to take my laptop to the service center. Let alone I have spent 54k now I have to even spend on it. Sorry HP not possible. I am a poor guy who just had some hopes on HP. Clearly I have gone my mistake. Please tell me what to do. Please mail me at [Private information removed]

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HP Support Agent
HP Support Agent
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HP Recommended

@PradyumnaPRao, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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HP Recommended

I have replied ,Please check

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