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‎02-20-2018 06:37 AM

HP Recommended
Product: Pavilion x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

Despite uploading and installing all the updates within HP Support Assistant, I am still getting this message on startup. This has been happening  since the latest Widows 10 update. Please help!

 

app.jpg

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-20-2018 06:39 AM

HP Recommended

Hi,

 

Try the 3D DriveGuard version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎02-20-2018 06:39 AM

HP Recommended

Hi,

 

Try the 3D DriveGuard version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎02-20-2018 12:48 PM

HP Recommended

Thank you for that. It downloaded a file that I already had, but when I ran it before, the PC froze on the what looked like a 'DOS' window. This time it worked.

 

I kinda miss it now............:smileylol:

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‎02-20-2018 01:48 PM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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