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- HP Community
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- Stopping HP update popups

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05-09-2021 01:49 PM
How do I stop multiple HP popups re updates? These are happening every 10 mins and are irritating to say the least...why does HP do this? I've updated everything!
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Accepted Solutions
05-12-2021 10:28 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Open Settings.
- Click on Update & Security.
- Click on Windows Update.
- Click the Advanced options button.
- Under the "Pause updates" section, use the drop-down menu and select disable updates.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
05-12-2021 10:28 AM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Open Settings.
- Click on Update & Security.
- Click on Windows Update.
- Click the Advanced options button.
- Under the "Pause updates" section, use the drop-down menu and select disable updates.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
05-15-2021 03:08 PM
Thanks again, but unfortunately the fix proposed (to stop HP update pop-ups) is not working. I re-confirmed my selection to pause updates (until 6/23), but pop-ups continue about every 15 mins.
(I've also installed all updates available, so I have no idea why I'm still getting these pop-ups!)
I note (from a previous participant w/ same problem) that HP sent him a "fix" for this. Can you facilitate this?