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HP Recommended
Notebook
Microsoft Windows 10 (32-bit)

How do I stop multiple HP popups re updates?   These are happening every 10 mins and are irritating to say the least...why does HP do this?    I've updated everything!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@HarryFin27

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Open Settings.
  • Click on Update & Security.
  • Click on Windows Update.
  • Click the Advanced options button.
  • Under the "Pause updates" section, use the drop-down menu and select disable updates.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

How do I stop constant HP popups re program updates?   I'm using an HP notebook.

HP Recommended

@HarryFin27

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Open Settings.
  • Click on Update & Security.
  • Click on Windows Update.
  • Click the Advanced options button.
  • Under the "Pause updates" section, use the drop-down menu and select disable updates.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Thanks again, but unfortunately the fix proposed (to stop HP update pop-ups) is not working.  I re-confirmed my selection to pause updates (until 6/23), but pop-ups continue about every 15 mins. 

(I've also installed all updates available, so I have no idea why I'm still getting these pop-ups!)

I note (from a previous participant w/ same problem) that HP sent him a "fix" for this.  Can you facilitate this?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.