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HarryFin27
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Solved!

Stopping HP update popups

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Notebook
Microsoft Windows 10 (32-bit)

How do I stop multiple HP popups re updates?   These are happening every 10 mins and are irritating to say the least...why does HP do this?    I've updated everything!

1 ACCEPTED SOLUTION

Accepted Solutions
Echo_Lake
HP Support Agent
HP Support Agent
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Message 3 of 4
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@HarryFin27

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Open Settings.
  • Click on Update & Security.
  • Click on Windows Update.
  • Click the Advanced options button.
  • Under the "Pause updates" section, use the drop-down menu and select disable updates.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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3 REPLIES 3
HarryFin27
Author
Level 1
13 7 0 0
Message 1 of 4
Flag Post
HP Recommended

How do I stop constant HP popups re program updates?   I'm using an HP notebook.

Was this reply helpful? Yes No
Echo_Lake
HP Support Agent
HP Support Agent
29,704 29,634 1,424 1,489
Message 3 of 4
Flag Post
HP Recommended

@HarryFin27

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Open Settings.
  • Click on Update & Security.
  • Click on Windows Update.
  • Click the Advanced options button.
  • Under the "Pause updates" section, use the drop-down menu and select disable updates.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
HarryFin27
Author
Level 1
13 7 0 0
Message 4 of 4
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HP Recommended

Thanks again, but unfortunately the fix proposed (to stop HP update pop-ups) is not working.  I re-confirmed my selection to pause updates (until 6/23), but pop-ups continue about every 15 mins. 

(I've also installed all updates available, so I have no idea why I'm still getting these pop-ups!)

I note (from a previous participant w/ same problem) that HP sent him a "fix" for this.  Can you facilitate this?

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