Synaptics fs7605 touch fingerprint sensor with pureprint(tm) code 43

[Farzam2]

Okay. So few days ago, I automatic repair my laptop. After that, my fingerprint scanner was not working So I go to the device manager There is a un updated driver. Which gate a last date on 2022 When I'm trying to automatic update. it is showing me it is. already up to date Uh, when I'm going into. Windows update isn't. any new update coming. i am getting code 43 This is the Driver, which needs to update.This is the property of this driver. And there is a date. of last update.And I'm trying to auto update it. It is showing me this. when I'm going into

[bench22133]

I am having the same problem. I already checked Synaptics website for drivers as well as uninstalled the device and nothing has worked. I also ran HP Image Assistant, have an up to date bios, and have done all Windows driver updates. HP PLEASE HELP!

[Kuroi_Kenshi]

Hi @bench22133,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[Andreirrr]

Hello. The same problem. After "clean" windows 10 (or 11) install fingerprint doesn`t work.

Edited

[J_gar_h]

I'm having the same issue. Anybody found out what is driving it?

[Andreirrr]

Think i found a solution. Enter bios (esc, bios setup), find and choose "Reset fingerprint on boot". When you boot up everything would be alright. Maybe at first you must delete Sinaptics from "Device manager" (in Windows)

[Nasju07]

Good Day, I have a  HP zbook and I'm having a trouble with the fingerprint sensor having an error in the device manager with code 43 

[Cloditec01]

Hello, i have the same problem with 8PZ98AV and i haven't the soluce...Thanks a lot for your help

[Cloditec01]

Thanks a lot @Andreirrr

I did your soluce and it's right with "Reset fingerprint on boot" in BIOS