• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15
Microsoft Windows 10 (64-bit)

I recently got a new HP 15 notebook and i noticed that the estimated battery time remaining has been acting strange. When the battery is at 99%, the estimated time is 5 hours but at 98%, its 7 hours; and it's not always 7, I've seen 9 as well. The point is, my laptop has been miscalculating the estimated battery time by a lot.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Mannat

 

Welcome to the HP Support Forum!

 

I understand that you are facing issue with the estimated battery time.
I would be glad to assist you.

 

Please follow the below steps
Step 1: We will first try Uninstalling and re-installing the battery software.
Step 2: Click Start and type device in the search field, then select Device Manager.
Step 3: Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall.    
Step 4: WARNING:Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
Step 5: On the Device Manager taskbar, click Scan for hardware changes.
Step 6: Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. 

 

I would also recommend calibrating the battery.

 

I have found some wonderful HP Support Documents for this.
Calibrating the battery
Uninstalling and reinstalling battery software    

 

Let me know how it goes:)

 

**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******

Anoop
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

Hi @Mannat

 

Welcome to the HP Support Forum!

 

I understand that you are facing issue with the estimated battery time.
I would be glad to assist you.

 

Please follow the below steps
Step 1: We will first try Uninstalling and re-installing the battery software.
Step 2: Click Start and type device in the search field, then select Device Manager.
Step 3: Under the Batteries category, right-click the Microsoft ACPI Compliant Control Method Battery listing, and select Uninstall.    
Step 4: WARNING:Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
Step 5: On the Device Manager taskbar, click Scan for hardware changes.
Step 6: Windows will scan your computer for hardware that doesn't have drivers installed, and will install the drivers needed to manage your battery's power. 

 

I would also recommend calibrating the battery.

 

I have found some wonderful HP Support Documents for this.
Calibrating the battery
Uninstalling and reinstalling battery software    

 

Let me know how it goes:)

 

**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******

Anoop
I am an HP Employee
HP Recommended

thanks for the help 🙂

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.