Trade in for same laptop?

[estevan-mosso]

Hello, so I want to trade in my laptop for the exact same laptop. It is about 3 years old, it is a and it works fine. It is a Hp envy 360 15 bq051nrIt starts good has all letters and everything works. I have the charger and it charges. Only problem is that it wont allow me to connect to my pen. I think it is just a problem with this laptop because I have used the pen on others and it works fine. It says online that it should work. I just want like, a price or something just to get the replacement. The warranty has been over for a while. I just want to trade this laptop in for another. I do not have the money for an upgrade. Thank you so much, please help!

[KrazyToad]

@estevan-mosso

Welcome to HP Community

I have gone through your Post and would like to help

You can refer to this Link: https://store.hp.com/th-en/default/buyback for HP's Buyback program

You can also contact HP Support in your Region for further information on Trade-In or Buyback

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

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