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01-22-2018 08:50 PM
Product: HP USB-C Travel HUB
Hello,
I have a USB-C Tavel Hub and i can't get the HDMI extention to work in the port. I have a 45W power chord into the doc. Thought i downloaded the correct software for unit... The USB 2 and 3 work but no go on the video outs. Please let me know your thoughts.
6 REPLIES 6
01-23-2018 07:42 AM - edited 01-23-2018 07:45 AM
I have a HP Pavilion 15z laptop
Part number for the hub is Z9G82AA to clear any confusion.
The Hub: http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-9305ENW.pdf
01-23-2018 07:42 PM
The USB port is a data transfer only port.
http://store.hp.com/us/en/pdp/hp-pavilion-15z---touch-optional-1gk61av-1
Your notebook is also not listed in the compatibility list in this. Only business notebooks are listed: http://www8.hp.com/us/en/products/oas/product-detail.html?oid=15223706
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