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‎07-24-2025 12:29 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 (76T08AV)
Operating System: Microsoft Windows 11

Hi,

My Victus 16 with RTX 4070 running Windows 11 will only charge when powered off. I deleted both of the Battery drivers in the Device Manager and did a hard reset. Neither fixed the issue. I checked if a new BIOS update is available, and the BIOS is up to date. 

 

When powered off, the battery charges fine.

How do I fix this issue?

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