• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I own an HP Victus Laptop 15-fa2082wm with an Intel CPU and NVIDIA RTX 4050 Laptop GPU.

I am currently experiencing two major issues:

🔹 OMEN Gaming Hub Issue

The Performance Mode option is missing from OMEN Gaming Hub. Only the standard power modes are available, and I cannot access Performance Mode settings.

🔹 Severe Windows Lag and Display Issues

The laptop experiences severe lag, stuttering, and UI freezes during normal Windows usage. The issue appears to be related to the integrated Intel graphics.

Interestingly, when I connect an external monitor and switch the display mode to "Second Screen Only" (Ctrl + P), the lag completely disappears and the system runs smoothly. This makes me suspect that the issue may be related to the internal display path, Intel graphics driver, MUX configuration, or display hardware.

🧰 Troubleshooting Already Performed

  • Updated Windows to the latest version.

  • Installed the latest BIOS available for my laptop.

  • Updated Intel and NVIDIA graphics drivers.

  • Reinstalled OMEN Gaming Hub.

  • Tested both battery and AC power operation.

  • Connected an external monitor and verified that performance becomes normal when using "Second Screen Only".

⚠️ Current Issue

Performance Mode is still missing from OMEN Gaming Hub, and the severe lag on the internal display persists.

I would appreciate any assistance in determining whether this is caused by a firmware limitation, graphics driver issue, hardware problem, or a known issue with this model.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Arshiavir,

 

Welcome to our HP Community  forum!

 

I must say that your isolation troubleshooting is outstanding!
 
The fact that the lag completely vanishes on "Second Screen Only" tells us exactly what is wrong: as far as I am able to ascertain, your laptop is suffering from an Intel Integrated Graphics (iGPU) frame-routing conflict, combined with standard Victus firmware limits.
 
Because the Victus 15 does not have a physical MUX switch, your RTX 4050 must route frames through the Intel iGPU to display them on the internal screen. Your external HDMI port is wired directly to the RTX 4050, which is why it runs perfectly.  Here is a helpful YouTube video that may be of use to you: How to Unlock 25% More FPS on Laptops WITHOUT a MUX Switch.
 
Here is how I would suggest resolving both issues:
 
Fixing the Internal Screen Lag (Clean Display Path Reset)

A standard driver update will not fix this because Windows frequently retains corrupted display cache handoffs between the dual GPUs.
 
  1. Go to the official HP Drivers Page for your exact model and download the factory-validated Intel VGA driver (do not use the generic Intel driver assistant).
  2. Download a tool called Display Driver Uninstaller (DDU).
  3. Boot your PC into Windows Safe Mode, run DDU, and choose "Clean and restart" for both Intel and Nvidia.
  4. Once booted normally, install the HP-provided Intel driver first, followed by your Nvidia driver. This forces Windows to rebuild the internal display path cleanly.
 
Fixing the Missing Performance Mode:

On many entry-level Victus 15 configurations, HP intentionally hides "Performance Mode" in the OMEN Gaming Hub due to physical hardware and thermal cooling restrictions. However, you can often force-restore it:
 
  1. Open the HP Support Assistant app (pre-installed on your system).
  2. Search for updates and look specifically for the "OMEN Gaming Hub SDK Package". If this SDK is missing or outdated, the app cannot communicate with your motherboard components to reveal the Performance tab.
  3. If the tab remains missing after updating the SDK, your specific model's firmware locks it out. To bypass this, bypass the OMEN app entirely: Go to Windows Settings > System > Power & Battery and set your power mode directly to "Best Performance".

 

Kind Regards,

 

NonSequitur777


View solution in original post

1 REPLY 1
HP Recommended

@Arshiavir,

 

Welcome to our HP Community  forum!

 

I must say that your isolation troubleshooting is outstanding!
 
The fact that the lag completely vanishes on "Second Screen Only" tells us exactly what is wrong: as far as I am able to ascertain, your laptop is suffering from an Intel Integrated Graphics (iGPU) frame-routing conflict, combined with standard Victus firmware limits.
 
Because the Victus 15 does not have a physical MUX switch, your RTX 4050 must route frames through the Intel iGPU to display them on the internal screen. Your external HDMI port is wired directly to the RTX 4050, which is why it runs perfectly.  Here is a helpful YouTube video that may be of use to you: How to Unlock 25% More FPS on Laptops WITHOUT a MUX Switch.
 
Here is how I would suggest resolving both issues:
 
Fixing the Internal Screen Lag (Clean Display Path Reset)

A standard driver update will not fix this because Windows frequently retains corrupted display cache handoffs between the dual GPUs.
 
  1. Go to the official HP Drivers Page for your exact model and download the factory-validated Intel VGA driver (do not use the generic Intel driver assistant).
  2. Download a tool called Display Driver Uninstaller (DDU).
  3. Boot your PC into Windows Safe Mode, run DDU, and choose "Clean and restart" for both Intel and Nvidia.
  4. Once booted normally, install the HP-provided Intel driver first, followed by your Nvidia driver. This forces Windows to rebuild the internal display path cleanly.
 
Fixing the Missing Performance Mode:

On many entry-level Victus 15 configurations, HP intentionally hides "Performance Mode" in the OMEN Gaming Hub due to physical hardware and thermal cooling restrictions. However, you can often force-restore it:
 
  1. Open the HP Support Assistant app (pre-installed on your system).
  2. Search for updates and look specifically for the "OMEN Gaming Hub SDK Package". If this SDK is missing or outdated, the app cannot communicate with your motherboard components to reveal the Performance tab.
  3. If the tab remains missing after updating the SDK, your specific model's firmware locks it out. To bypass this, bypass the OMEN app entirely: Go to Windows Settings > System > Power & Battery and set your power mode directly to "Best Performance".

 

Kind Regards,

 

NonSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.