Warranty Dates issue

[ShipWreck5]

Hi, I have just purchased the brand newHP 15s eq0007au, I was just checking for the warranty coverage, to my surprise the warranty has already begun from 24 February 2020 although I purchased it on 30 May 2020. How is this possible that the product has already been registered. Request HP to help me out.

[banhien]

@ShipWreck5 

In many cases, retailers register machines when they arrive at their store. I have no idea why they do that. Please call HP Directly in your country and ask them to fix it for you

       http://welcome.hp.com/country/w1/en/contact_us.html 

Regards.

[ShipWreck5]

I already tried calling them, after being kept on hold for 15 minutes twice the call gets disconnected. I have mailed them and disputed the warranty by sharing the invoice with them. Let's hope they get back on this and resolve this issue fast.

[asmita6658]

Hi @ShipWreck5

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