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rdwray1
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Solved!

What are these files?

HP Recommended
HP ENVY x360 Convertible 15m-cp0xxx
Microsoft Windows 10 (64-bit)

I have 2 programs in C:\Windows (HPCust1.exe and HPCust2.exe), what are the for???? Both programs are HP and they have an install date of Nov 20, 2015.

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KrazyToad
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@rdwray1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since those files were there from 2015 there is nothing to worry.

 

Basically those files might be used to communicate with hp servers basically it tracks update


Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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KrazyToad
Retired
Retired
22,744 19,075 1,375 1,480
Message 2 of 4
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HP Recommended

@rdwray1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since those files were there from 2015 there is nothing to worry.

 

Basically those files might be used to communicate with hp servers basically it tracks update


Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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rdwray1
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Message 3 of 4
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I deleted and have not had any ill effects.

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KrazyToad
Retired
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22,744 19,075 1,375 1,480
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I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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