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‎07-14-2020 04:34 PM

HP Recommended
Product: HP ENVY x360 Convertible 15m-cp0xxx
Operating System: Microsoft Windows 10 (64-bit)

I have 2 programs in C:\Windows (HPCust1.exe and HPCust2.exe), what are the for???? Both programs are HP and they have an install date of Nov 20, 2015.

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-17-2020 09:42 AM

HP Recommended

@rdwray1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since those files were there from 2015 there is nothing to worry.

 

Basically those files might be used to communicate with hp servers basically it tracks update


Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-17-2020 09:42 AM

HP Recommended

@rdwray1

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since those files were there from 2015 there is nothing to worry.

 

Basically those files might be used to communicate with hp servers basically it tracks update


Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎07-17-2020 09:46 AM

HP Recommended

I deleted and have not had any ill effects.

1 person found this reply helpful
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‎07-17-2020 10:16 AM

HP Recommended

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
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