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‎05-07-2022 12:25 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Capture.PNG

What is this folder supposed for? it is taking about 20 gb and i have no idea what is that for?

Please enlighten me

Category:
5 REPLIES 5

‎05-07-2022 12:40 PM

HP Recommended

Hi:

 

That appears to be the HP Tools folder to me,

 

You can read this discussion regarding what the HP tools app does...

 

Solved: Accidentally deleted HP Tools items in E: folder - HP Support Community - 6889752

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‎05-07-2022 12:43 PM

HP Recommended

Is it safe to delete or just keep it as is?

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‎05-07-2022 12:46 PM - edited ‎05-07-2022 12:49 PM

HP Recommended

Hi:

 

If your notebook is still under warranty, keep it.

 

If not and If you don't want it, you can delete it.

 

I don't have any of my HP notebooks or desktops with that folder anymore since I have clean installed W10/W11 on every one of my PC's.

 

Never had a problem.  Never had a reason to reinstall the HP diagnostics app.

 

You don't need it for your PC to work.

 

You can always reinstall the HP diagnostics app from your notebook's support page if necessary, or download the HP bootable 4 in 1 diagnostics USB key.

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‎05-07-2022 12:50 PM

HP Recommended

Never used it so I think i'll delete it

Thanks for the answer 😊

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‎05-07-2022 12:50 PM

HP Recommended

You're very welcome.

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