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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Notebook Software and How To Questions
- Re: Why the platform for drivers is not working?

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11-06-2022 03:02 AM
Hello! Please help me with the drivers for notebook G9 511W0AV. It is new and after the Windows10 x64 installation it has no drivers installed. It's been two days since I keep trying to acces the HP support platform for drivers and it's not working.
11-06-2022 07:01 AM
Hi:
Your notebook is only supported by HP for Windows 11, which is why you can't find any W10 drivers for it.
W11 is the only OS available from the drop-down menu.
HP 250 15.6 inch G9 Notebook PC Software and Driver Downloads | HP® Customer Support
If you can connect to the internet, I suggest you take the free upgrade to W11 so you can install the drivers you need.
Click in the blue Windows Installation Assistant button at the link below (1st option).
Download Windows 11 (microsoft.com)