-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Zoom virtual backgrounds feature distorts

Create an account on the HP Community to personalize your profile and ask a question
04-04-2020 07:41 PM
While using Zoom online conferencing, my Virtual Background distorts/pixels so badly that it must be turned off. Is this a question of bandwidth?
04-09-2020 02:52 PM
@GSH50 The answer to that question, depends on whether you've tried using the webcam with alternate applications such as skype, youcam or cyberlink, etc...and continues to have similar issues? If yes, it could be the bandwidth or the webcam itself, troubleshooting would be in order.
However, if its an issue limited to Zoom, I would suggest you contact Zoom support for further assistance, here's the best way to check: Click here
P.S: Welcome to HP Community 😉
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.