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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: black screen when swithing to tablet mode

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07-04-2021 02:11 PM
I use the whiteboard in teaching, everything was fine but suddenly a problem appears, whenever I switch to tablet mode and start writing, a black screen flashes then the screen totally changed into black and I lose the control and I can not do anything but turning off the device by pressing on the power button for a long time. I tried to re-install Microsoft whiteboard but nothing changes . I bought an Ipad so I can use the whiteboard easily. but still, I want a solution.
07-04-2021 02:19 PM
Sorry, but we are not in any position to diagnose or solve issues with Microsoft applications.
For problems with those, you have to contact Microsoft Support.
I am a volunteer and I do not work for, nor represent, HP