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HP Recommended
HP Laptop dw1083
Microsoft Windows 10 (64-bit)

HP says my care pack was delivered. However I never recieved an email. I NEED TO GET MY COMPUTER FIXED!!! Help please!!

2 REPLIES 2
HP Recommended

@purpalskye

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today. Your business means a lot to us. As we have limited support boundaries in the support community as of now.

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that 
here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

HP Recommended

@Echo_Lake I also never received my an email about my care pack. I need this information ASAP. Could you please have someone contact me so that I can give them my order details so they can help me with this

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.