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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Re: cyberlink power media player

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08-09-2020 05:33 PM
recently upgraded my windows using windows 10 upgrade assistant. And to my utter surprise, cyberlink media player became unactivated after it and asked for product key which I never had. I then, uninstalled the software. I just got the software back with the link in former solved case, but still wont open my dvd when i put it in
08-12-2020 12:57 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.
- What is the exact model for your computer?
- What is the operating system you are using?
- Have you performed any troubleshooting steps before posting?
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee