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Flag Post

cyberlink power media player

HP Recommended

 recently upgraded my windows using windows 10 upgrade assistant. And to my utter surprise, cyberlink media player became unactivated after it and asked for product key which I never had. I then, uninstalled the software.  I just got the software back with the link in former solved case, but still wont open my dvd when i put it in

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HP Support Agent
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Message 2 of 2
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HP Recommended

@whoknowsanswer

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the exact model for your computer?
  • What is the operating system you are using?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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