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‎01-26-2023 04:53 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

i purchased a new hp win 10 laptop 2 weeks ago and have not been able to get into the operating

system so far , on start up there is the start up form.1 the country 2 the keyboard 3 the wifi password,

i have the correct  wifi password,i have the correct upper and lower case digits/letters

the password works fine in my other laptop,there is no skip button to move forward in the form

the next button is deactivated , so i cannot complete the start up form,i tried the windows keyboard button + x  and other keyboard  combinations,  what conbination will by pass the form.

is this a keyboard fault  ? any help would be appreciated

 

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