04-14-2019 05:04 PM
Hi HP community i'm experiening this error "the user profile service failed the logon windows 7" so I tried going through the available steps however i've gotten no where. Step 3 is my best option however when i press "add/create new account" it shows the admin password of which i enter correctly but it doesn't show the necessary page even though i've tried a couple of times. I'm stuck, please help.
Solved! Go to Solution.
04-19-2019 07:17 PM
Hi Paul, thanks for the link however I'm still stuck. I'm currently using a standard account with limited access and the administrator account is the one that has a problem. I tried all the steps but none of them seem to work. Step 1 - When i have to rename the S-1-5 files they don't allow me to. It says the files can't be renamed. Step 2 - Since I have limited access, I can't even bypass using my password, the pages don't want to open or show up. Step 3 - after clicking "change settings'' and enter my administrator password, it says "windows cannot find 'Ç\Windows\system32\systempropertiescomputername.exe' Make sure you typed the name correctly,and then try again''
I can't afford to loose all my hard work that's saved on my PC, please help me.
04-20-2019 06:54 AM
You're very welcome.
Unfortunately, I don't have any other suggestions for you to try.
If you have a plain W7 installation disk, and you can read all 25 characters of the W7 product key on your PC's case, you can reinstall W7 and if you do not delete or format any of the partitions on the hard drive, you install Windows over the current installation, and it will create a Windows.old folder.
After W7 installs, you can explore the Window.old folder and copy your files to your new user profile.
Then you can delete the windows.old folder.
05-03-2019 05:15 PM
See if this link is of help to you...
Somehow my Laptop has finally allowed me to log-in to my administrator account using safe mode and i've followed the necessary steps and it's now working again. Thanks for all your help.