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- Re: updated my laptop from windows 8.1 to windows 10 and ca...

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11-17-2023 02:58 AM
HP Pavillion 15
upgraded from windows 8.1 home edition to WIndows 10, and now keep getting a message to activate windows. I have tried entering the information held in the BIOS. but this has not resolved issue.
11-20-2023 12:06 PM
Hi @PhlH,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Laptop.
Kindly refer to the steps on this link to install windows 10 once again and let me know if that resolves the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee