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HP Recommended
Envy 360 15-AR052
Microsoft Windows 10 (64-bit)

Hi, i have just purchased a HP 1MR94AA Pen as i looked at the compatibility list for my HP ENVY 360 15-AR052 as the HP website says its compatible but i cannot download the app and the pen doesnt work.

 

I also found a list on Amazon saying this pen was compatible.

 

Any ideas anyone ?

Thanks in advance.

4 REPLIES 4
HP Recommended

@Ginno777 

 

Please try to download and install the following software:

 

   ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.exe

 

Hope this helps after a reboot.

 

Regards

BH
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HP Recommended

Hi, how big is this donload as it seems to take ages then stops.

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Any other help would be appreciated.

HP Recommended

Thanks for the tip, however all this appears to do is enable the software to be installed.

 

The same app is available on the windows store (however, the store-app recognises that the 15-ar052 is not compatible).

 

I tried a Wacom Bamboo Ink (bluetooth linked) pen first & neither the HP Pen or the wacom works. Very disappointed.

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