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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- 1MR94AA Pen Compatibility

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05-14-2019 03:35 PM - edited 05-14-2019 03:36 PM
Hi, i have just purchased a HP 1MR94AA Pen as i looked at the compatibility list for my HP ENVY 360 15-AR052 as the HP website says its compatible but i cannot download the app and the pen doesnt work.
I also found a list on Amazon saying this pen was compatible.
Any ideas anyone ?
Thanks in advance.
05-14-2019 04:03 PM
Please try to download and install the following software:
ftp://ftp.hp.com/pub/softpaq/sp80001-80500/sp80343.exe
Hope this helps after a reboot.
Regards
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08-16-2019 08:34 AM
Thanks for the tip, however all this appears to do is enable the software to be installed.
The same app is available on the windows store (however, the store-app recognises that the 15-ar052 is not compatible).
I tried a Wacom Bamboo Ink (bluetooth linked) pen first & neither the HP Pen or the wacom works. Very disappointed.