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rayzzy1
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2 external monitors on my HP17-ar050wm???

HP17-ar050wm
Microsoft Windows 10 (64-bit)

I am trying to have 2 external monitors besides my laptop screen for homework/research. I'm not sure if my video card/motherboard supports this action. I can successfully extend my viewing onto an external monitor using the either the HDMI port "OR" the usb 3.1 type c gen 1 port, but not both simultaneously. I did successfully get both external monitors functioning at one time, but the 2nd external monitor was somewhat grainy and unstable. My video card updates are up-to-date. Please help!!!!

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2 external monitors on my HP17-ar050wm???

@rayzzy1

Thank you for posting on the HP Support Community.

 

After reading your post, I did go through the Product specifications of your product and found that you have AMD Radeon™ R5 Graphics card installed on the PC.

And it supports dual monitor setup, click here: https://support.hp.com/in-en/document/c04641829 to configure dual monitor setup.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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rayzzy1
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2 external monitors on my HP17-ar050wm???

Thank you, I have already successfully added another monitor which is taking advantage of the "dual-monitor" setup; however, my initial question was whether I can add "2" additional external monitors (besides the laptop screen) to this laptop. I have extended my viewing onto an external monitor using the HDMI port, but am unable to use the USB type C port at the same time for the 2nd external monitor. Or visa-versa. If I use the USB type C connection, my laptop won't allow me to extend to another monitor using the HDMI. If I use a splitter, I can use both external monitors, but they are both mirrored images of each other.

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2 external monitors on my HP17-ar050wm???

@rayzzy1

Thank you for posting back. back. 

 

To get the answer to this question, you can not connect two monitors using the HDMI port. 

Computers and TVs have a wide variety of video connection types. The video connection on your computer must match the connection on your TV or monitor.

NOTE: If your PC only has DVI and your TV does not have a DVI port, you can use a special adapter or converter cable.

Keep me posted!

ECHO_LAKE
I am an HP Employee

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