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‎02-04-2021 08:53 AM

HP Recommended
Product: Spectre 15.6 - 2020
Operating System: Microsoft Windows 10 (64-bit)

I have a brand new Hp Spectre with GTX 1650 and i7, and Windows 10 64bit. 

now after I connect the 2nd screen it detected on my laptop but it does not display anything. I tried the same screen with the same cable in other laptop and it worked well, I tried to link it with my tv using another HDMI cable same problem. what I can see if I go to display settings of my windows10. I see the internal monitor is linked to the integrated GPU and the 2nd screen is linked to Nvidia GPU, but I can not change this setting. any idea how to solve this? 

2 REPLIES 2

‎02-04-2021 09:22 AM

HP Recommended

@Mohamed96ashraf 

That's not good news -- as your laptop will not use BOTH video chips as the same time, only switch between them -- and that switching is controlled by the OS, not something you can do manually.



I am a volunteer and I do not work for, nor represent, HP
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‎02-04-2021 03:52 PM

HP Recommended

You mean this could be a hardware problem? 

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