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‎03-16-2024 12:54 PM

HP Recommended
Product: Hp elitebook 840 g3

My hp elitebook 840 g3 core i5 is not displaying anything. After pressing the power button, the keyboard lights flashes for a few seconds, and then only the power button and network button light up, but the screen remains blank. The device is charging and the fan is running fast but the display is blank.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-16-2024 05:59 PM

HP Recommended

Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:


https://www.youtube.com/watch?v=sj6kYmT7GLs



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎03-16-2024 05:59 PM

HP Recommended

Here's a video from HP Support about diagnosing the issue of the laptop starting but having a black screen instead of any display:


https://www.youtube.com/watch?v=sj6kYmT7GLs



I am a volunteer and I do not work for, nor represent, HP
HP Laptop Starts but No Display | Black Screen | HP Support
HP Laptop Starts but No Display | Black Screen | HP Support
youtube.com/watch?v=sj6kYmT7GLs
This video is updated https://youtu.be/wx8CS44fin4 In this video, you will see how to fix an HP laptop with a black screen. If you can hear the fans and hard drives when you turn on your laptop but the screen remains black, follow the steps in this video to try resetting the laptop. Learn how to ...
1 person found this reply helpful
Was this reply helpful? Yes No
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