AMD Driver

[HowardinBaltimo]

My HP 24-R0055se All in One, has an AMD R7 M460 video card with 2 GB RAM.

I downloaded a driver from AMD to update -- big mistake. Crashes when I use photo editing software (ON1Raw 2023).

Does anyone know what the best driver is for my HP All in One 24-R0055se?

Thanks,

Howard

[ub6424]

Hello @HowardinBaltimo 

Sorry to hear that you are having problems ... I would like to help you.

(1) You have to install the mostly older (but certified) drivers from <HP>

(2) Download and install / update

AMD High-Definition Graphics Driver

26.20.11034.1006 Rev.A

522.3 MB

Nov 14, 2019

(3) Restart Windows

(4) Please report your results

Your HP Pavilion 24-r055se All-in-One Desktop PC Product Specifications

AMD Radeon 530 Graphics (2 GB)
Type: Discrete GPU
Memory: 2 GB GDDR5

Kind regards

[HowardinBaltimo]

Thanks for your suggestion.  The installation failed because of a conflict, apparently.

Device manager and System Information both say my graphics is AMD Radeon R7 M460.  Don't know why the specifications you shared show Radeon 530.  Here is a screenshot:

Other options?  Just delete the driver and reboot?

[ub6424]

Hello @HowardinBaltimo 

So the computer has a different configuration. Sorry, I had overlooked your graphics card information.

Now I want to check it more precisely ...

[HowardinBaltimo]

I reached out to AMD, and apparently, the AMD R7 M460 graphics card is now moved to Legacy.

They recommend the latest driver as:

My current driver, downloaded from the HP Driver support site is  Version 24.20.12002.0 dated 6/25/2018.

Is that the most recent driver on the HP site?

Thoughts about updating to the Adrenalin Edition?  I guess I could revert to the old driver on the HP site?

Howard

[ub6424 · Accepted solution]

Hello @HowardinBaltimo 

---

@HowardinBaltimo wrote:

I reached out to AMD, and apparently, the AMD R7 M460 graphics card is now moved to Legacy.

They recommend the latest driver as:

---

(1) Yes, please download and install:

https://drivers.amd.com/drivers/WHQL-AMD-Software-Adrenalin-Edition-22.6.1-Win10-Win11-June29.exe

(2) Restart Windows

(3) Test your notebook

(4) Please report your results

[HowardinBaltimo]

 I downloaded the driver, and all seems to working fine.  If I run into any issues I will roll back the driver.

Thanks!

[ub6424]

Hello @HowardinBaltimo 

---

@HowardinBaltimo wrote:

 I downloaded the driver, and all seems to working fine.  If I run into any issues I will roll back the driver.

Thanks!

---

The pleasure is mine !

Create Windows system <restore point> to save the current stable state !

How to Create a System Restore Point on Windows 10 or Windows 11

Kind regards