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HP Recommended
HP Pavilion dv6 Notebook PC
Microsoft Windows 10 (64-bit)

Microsoft snuck in under my guard 3 weeks ago and started upgrading my Windows 7 OS to Windows 10 without my assent while I was not in front of my laptop. When I noticed what was happening I reluctantly let the process run its course. I have since encountered numerous problems. The main source of problems appears to be that the laptop's AMD Mobility Radeon HD5000 series graphics drivers are no longer functioning, apparently taken over by Microsoft drivers.

 

AMD gave 2 driver updates: Catalyst 15.7.1 and Crimson Edition 16.2.1 Beta.

 

I installed 15.7.1 but still had non function message.

 

I then installed 16.2.1 with still no result.

 

Should I just give up on getting my AMD drivers working and make do with whatever Microsoft has done which has mucked up the graphics on my HP DVD and Vivo TV applications ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hallo Grayser,

 

It's most likely since you upgraded you computer to windows 10. If it's under 28-30 days ago you upgraded there should be a chance to get back on windows 7. This is possible by clicking on the little papir int he lower right cornor called"No new notifications or new notifications" if your press that one and press on all settings -> press on Update & Security -> in the left side you should find one called "Recovery" -> under this you should have one with go back to windows 7.

 

If you get back on windows 7 you can block the forced upgrade by using this link: http://www.pcworld.com/article/2998967/windows/how-to-block-the-windows-10-upgrade.html

 

hope it helps you.

Zincas
I am an HP notebook/printer technician.
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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View solution in original post

2 REPLIES 2
HP Recommended

Hallo Grayser,

 

It's most likely since you upgraded you computer to windows 10. If it's under 28-30 days ago you upgraded there should be a chance to get back on windows 7. This is possible by clicking on the little papir int he lower right cornor called"No new notifications or new notifications" if your press that one and press on all settings -> press on Update & Security -> in the left side you should find one called "Recovery" -> under this you should have one with go back to windows 7.

 

If you get back on windows 7 you can block the forced upgrade by using this link: http://www.pcworld.com/article/2998967/windows/how-to-block-the-windows-10-upgrade.html

 

hope it helps you.

Zincas
I am an HP notebook/printer technician.
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
HP Recommended

Hi Zincas,

 

Thanks for your prompt response to my posted question.

I am now relieved to be back to Windows 7. 

 

Regards,

Grayser

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