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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Alternative to hp pen control app

Create an account on the HP Community to personalize your profile and ask a question
09-03-2020 08:59 AM
Reminders
- Pen Driver or Application does not make a pen compatible with your computer.
- The Pen must first be compatible - the driver or pen application provides feature control.
- HP Pen Control is intended for use with HP Pen
- HP Pen Control is not compatible with the HP Tilt Pen.
Accessories | 1MR94AA | HP Pen | SPS: 920241-001 (Dark Ash Silver) / 910942-001 (Natural Silver) |
Accessories | 2MY21AA | HP Tilt Pen | HP SPS: 929863-001 (Dark Ash Silver) / 929863-002 (Natural Silver) |
1) Check / Uninstall / Install HP Pen Control
If Pen Control is already installed, check for it in Settings > Apps > Apps and Features
Scroll down, search, Click HP Pen Control
If available, you can try Advanced Options > Reset
OR (likely better)
Uninstall the App > Restart your computer and log in
Reminder: Microsoft Store requires that you either be logged into your computer using you Microsoft account or that you log into the Store.
2) Typical "driver" style download for HP Pen
HP Pen Control – Version 2.0.0.26
- Support for Pen models: HP Pen models 1MR94AA, Y0C43AV, and 1CP24AV
- ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.exe
Description / Information
- ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.html
- ftp://ftp.hp.com/pub/softpaq/sp82001-82500/sp82491.cva
OR
3) HP Pen Control is an application and is available in the Microsoft Store (formally Windows Store).
Check to make sure Windows Store is available and working as expected.
For example,
8 Tips to Fix Microsoft Store and App Issues in Windows 10
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
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