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‎12-04-2016 02:57 AM

HP Recommended
Product: HP Pavilion 15-au013nl
Operating System: Microsoft Windows 10 (64-bit)

Yesterday I received the HP Pavilion 15-au013nl  bought online from HP site four days ago. In the description it was written that this product have a backlit keyboard, But it is not true,,,,the keyboard is not backlit !  

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-04-2016 03:05 AM

HP Recommended

Hi,

 

Have you tried to hit f5 ? It DOES have Full-size island-style backlit keyboard with numeric keypad

 

     http://support.hp.com/ca-en/document/c05193646

 

Otherwise please contact that online store to have a swap.

 

Regards.

 

    

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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4 REPLIES 4

‎12-04-2016 03:05 AM

HP Recommended

Hi,

 

Have you tried to hit f5 ? It DOES have Full-size island-style backlit keyboard with numeric keypad

 

     http://support.hp.com/ca-en/document/c05193646

 

Otherwise please contact that online store to have a swap.

 

Regards.

 

    

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-04-2016 03:10 AM

HP Recommended

According to the manual and specifications, it does.  

 

There is a very specific key that is used to turn on the backlighting. You may have to hold down the Fn key and tap it.

 

See the following image. Look for the key I pointed out.  My current HP product loan Spectre 13-v021nd has the very same key to enable backlighting.

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎12-04-2016 03:17 AM

HP Recommended

thank you very much !!!  F5 lit my keyboard ! Have a nice day ! Massimo

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‎12-04-2016 03:19 AM

HP Recommended

thank you very much !!!  F5 lit my keyboard ! Have a nice day ! Massimo

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