Brightness is maxed and plugged in but screen to dark.

[1M_4_3RR0R_C0D3]

Brightness is maxed and plugged in with full battery, Battery saver is off and the screen is dim as if the brightness is lowered to 0%. I've had the laptop for about 4 months now. I have hooked the laptop to my t.v. via HDMI - HDMI but the screen shows no difference if using multiple screens or not. Is there any way to fix this?

[The_Fossette]

@1M_4_3RR0R_C0D3

I reviewed your post and I understand that the brightness on the computer is very low.

Don’t worry, I assure you I will try my best to get this sorted.

Is the display on the TV working fine?

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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