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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎02-13-2021 10:54 PM

HP Recommended
Product: HP STREAM 11
Operating System: Microsoft Windows 10 (64-bit)

Brightness is maxed and plugged in with full battery, Battery saver is off and the screen is dim as if the brightness is lowered to 0%. I've had the laptop for about 4 months now. I have hooked the laptop to my t.v. via HDMI - HDMI but the screen shows no difference if using multiple screens or not. Is there any way to fix this?

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