Broken laptop screen/display

[shees1993]

I have an HP 15-r033tx Notebook PC. Recently, its screen/display got damaged due to being pressed too hard from the right side accidentally. The default screen resolution is 1366 × 768.

I am trying to connect it to an old CRT VGA monitor with an HDMI-to-VGA converter.

I want to know if it will work as soon as I connect them together via the converter OR will I also have to make changes to the screen resolution in the laptop? If yes, then what and how?

Because the laptop screen is completely gone (can't see anything), and I haven't ordered the converter yet, rather I am about to.

But just wanted to be sure before I order one. Hence, the question. Please help.

[sandytechy20]

@shees1993

Welcome to HP support community.

It is best to get the device repaired as it may end up damaging other components if ignored,

I request you to talk to HP support, tey might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[shees1993]

OK. So I got my laptop screen/display replaced by a local non-HP repair guy.

It's working fine and the brightness control options are also working fine.

But I noticed that sometimes the brightness changes a little bit on its own: this is bothering me! 😞

The Hardware ID for monitor/display/screen is: MONITOR\AUO45EC

The Compatible ID is: *PNP09FF

I wanna know if it's a display/monitor driver issue or something else.

If yes, then please let me know if you have an appropriate driver for it that'll fix this issue.

Laptop model no.: HP 15-R033TX

Operating system: Windows 7 Ultimate (64-bit) SP1

[Riddle_Decipher · Accepted solution]

@shees1993 Many modern Windows laptops now come with light sensors that automatically adjust the screen's brightness based on ambient lighting. The feature works inconsistently in Windows, which can make for a frustrating experience. If the brightness switching is driving you crazy, here's how to disable adaptive brightness.

1. Go to Control Panel > Hardware and Sound > Power Options, then click on "Change plan settings" next to your active power plan.
2. Click on "Change advanced power settings."
3. Scroll down to Display, then under Enable adaptive brightness, switch it off for both the battery and plugged in modes.

Adaptive brightness is available in Windows 7 and 8, but will only be visible if your hardware supports it. If your screen still seems possessed, check your display driver for a power saving setting. On Intel cards for example, turn off "display power saving technology."

That said, I must let you know that Microsoft has ended mainstream support for windows 7 and its best to switch to a higher version for easy support access.

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

[shees1993]

@Riddle_Decipher Thanks a lot. That was helpful.

One more thing: I also found an option by the name "Automatic Display Brightness" in the Intel HD Graphics Control Panel.

I am curious to know what this option does. I tried toggling it on and off, but couldn't see any difference. Please let me know. 🙂

[Riddle_Decipher]

@shees1993 It seems to be a power saving mode set by the Intel graphics controllers, defining when the brightness should increase/decrease when the adapter is plugged in or not, if it isn't selected under power options, it shouldn't make any difference, ideally.

That said, I'm glad I could be of assistance,

Have a great day, ahead.

Take care.