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‎02-10-2024 08:01 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Hi,

I have already tried all the tips I could find on the website and which I received from the virtual assistant. 

The camera in my laptop worked some time ago, now even the light doesn't turn on. No camera visible in device manager.

Thank you very much for your time 

1 person had the same question
2 REPLIES 2

‎02-10-2024 08:04 AM

HP Recommended

small typo in the title

i can NOT see camera in device manager

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‎02-10-2024 08:29 AM

HP Recommended

Hello @Maggie23PMK ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company dealing with Video and Audio Conferencing products and has therefore been moved. It was moved to a section more suitable for your request

 

A suggestion would be to specify the model number/type of Laptop etc..

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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