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‎11-07-2020 11:46 AM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

There is a tiny red privacy switch on the front right hand side of the computer that you must flip in order to allow your system to recognize and list the camera among its devices.

3 REPLIES 3

‎11-24-2020 02:04 PM

HP Recommended

Hi @Istich, Welcome to the HP Support Community!t. I'd be happy to assist you with the WebCam issue.  

 

Newer HP laptops have a Kill Switch feature designed to physically disconnect your webcam.  This is helpful for preventing bad people from activating your webcam remotely but can be overlooked when trying to use the webcam for video conferencing.  If your model has a kill switch, make sure it’s switched on. 

 

If it is not enabled, try these steps & link below,

 

1) In Windows, search for and open Device Manager. 

2) Expand the Imaging Devices. 

3) Right-click on the HP Webcam and select Uninstall. 

4) Confirm the uninstallation. 

5) Restart the computer to reinstall the Webcam driver. 

 

Link :https://support.hp.com/us-en/document/c03430151

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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‎11-28-2020 01:51 PM - edited ‎11-28-2020 01:51 PM

HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

Was this reply helpful? Yes No

‎11-29-2020 11:34 AM

HP Recommended

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

If not, I could help you get there. 

  

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

  

Have a great day ahead! 

Was this reply helpful? Yes No
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