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- Camera not working on new HP Pavilion 360 14 ek
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02-19-2024 05:27 AM
HP Recommended
Hi! I have a new HP Pavilion x360 2-in-1 Laptop 14-ek and the camera is not working. I tried with zoom and google meet, and says the camera and microphone are off. In the Device Manager / Cameras / HP True vision 5MP Camera it says device is working properly. I ran the automated diagnostics, says settings have been reset, but when I try to access it says an app is using camera. I have checked settings / privacy / camera and camera access is On. Hope you can help with this, thanks!
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