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HP Recommended
HP Laptop PC 14-dq2000 IDS Base Model
Microsoft Windows 11

14-dq2031tg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DiegoSR24 

 

Its specs

 

         https://support.hp.com/au-en/document/c07224657

 

It ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option: (USB-A dock) :   https://support.hp.com/au-en/document/c05357751


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@DiegoSR24 

 

Its specs

 

         https://support.hp.com/au-en/document/c07224657

 

It ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option: (USB-A dock) :   https://support.hp.com/au-en/document/c05357751


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Yes, your Super Speed USB-C port can likely be used for display if it supports "DisplayPort Alternate Mode." To confirm, check the laptop's specifications or manual for DisplayPort compatibility on the USB-C port. If supported, you can connect it to a monitor using a compatible USB-C to DisplayPort or USB-C to HDMI cable.

HP Recommended

@gaminginfoer 

 

Please read its specs above

 

          https://support.hp.com/au-en/document/c07224657

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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